Backlogs have been consumed, and the service is performing as expected. We will continue to monitor Cloud over (our) night and leave the reachability notification disabled until the end of the scheduled maintenance window.
Posted Jun 21, 2022 - 21:20 UTC
Update
We have identified one source of processing delays and are implementing a fix.
Additionally, if you cannot yet see the Cloud UI in your browser, please restart your browser. We found that browsers based on Chrome may be caching DNS responses beyond the configured TTLs.
Posted Jun 21, 2022 - 19:04 UTC
Verifying
We have switched DNS and are seeing claimed Agents reconnecting. While Cloud is taking in those Agents, there are some processing delays, and information shown in Cloud dashboards might not be accurate. We will continue to update you on progress while we are verifying the proper working of Cloud.
Posted Jun 21, 2022 - 18:16 UTC
Update
We have migrated all of Netdata Cloud to its new location as planned. We are running tests to verify that the services are behaving as expected, and scale the services to take in the load of all claimed nodes once we switch over DNS. We expect to switch DNS around 17:30 UTC and will provide an update when that happens.
Posted Jun 21, 2022 - 16:32 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 21, 2022 - 08:00 UTC
Scheduled
This maintenance activity involves the migration of the Netdata Cloud services to another cloud provider. We have scheduled a maintenance window of one day (24 hours). Although we anticipate that Netdata Cloud will be available within 8 hours, we take that time to ensure services are working as expected, all agents have successfully reconnected, and the data backlog has been processed.
During this time, Netdata Cloud will initially be completely unavailable. After the migration and the initial 8 hour window, you may experience degradation of the service. We will keep you up-to-date throughout the maintenance work on this status page. You can subscribe to notifications about this maintenance by clicking the “Subscribe” button, or by following our Twitter account (@linuxnetdata).
While Netdata Cloud is unavailable, you won’t able to:
· Access the UI · Get alert or health notifications from Netdata Cloud (Agent notifications aren’t impacted) · Get your Nodes connected to Netdata Cloud
We advise you during this maintenance window to rely on your Agent local dashboards and alerting capabilities to be able to continue your monitoring and troubleshooting activities.
For those who need to change their firewall rules, these are public IPs we are going to use from now on: - 54.198.178.11 - 44.207.131.212 - 44.196.50.41
Posted Jun 09, 2022 - 16:38 UTC
This scheduled maintenance affected: Cloud Web UI, Agent - Cloud Connection (ACLK), and Agent (all platforms).